Trusted by 25K+ businesses

About Our Prime Chat

A better way to with your customers

Provide the best, most intuitive support across all channels. Proactively understand customer needs to serve excellence
the first time.

Save time and reduce repetitive tasks. Help agents rapidly resolve workforce automation and knowledge .

CONVERT MORE CUSTOMERS
ENGAGE ACROSS EVERY TOUCHPOINT
SUPPORT CUSTOMERS AT SCALE
try for free

Customer-facing Primchat

This adaptive approach is at the heart of our culture. We challenge, support and engage with you to create value.

10

years

5 Star Awards

for customer services
We've got happy customers,🙂Too.
Platform

Get an overview of the platform

Make your work easier with an integrated ecosystem that lets all departments work properly together. The process of managing a task through its life cycle.

Powerful Flexible

Business Messenger

We focus on your journey as well as your destination caring about you, your team and your business.

Smart Tools

Management Tool

We deliver breakthrough and enduring results, creating bold, innovative solutions.

customer conversation

Customer Platform

We are deeply dedicated to the long-term growth and success of our clients and people.

Integration

Apps & Integrations

We consider drawing leads to greater results. We share knowledge, tools, and resources to get the best.

Integration

Connect with your customers on

Integration Dashboard ImageChannel Dashboard Image
Integration Wave Image
App Icon

SpeedChat

App Icon

Chatsapp

App Icon

Toozle Email

App Icon

Toozle Drive

App Icon

Zira

App Icon

Shopfly

App Icon

Yapier

App Icon

Zlack

App Icon

Skyar

App Icon

CatHub

Increase engagement and make buying easy with our stylish live chat widget. Provide personalized real-time support and invite your customers to chat based on the time  spent on your site, location, and visited pages.

Advanced search
Multi-channel communication
Advanced security
Testimonials

About Customer

Alex Bass

Founder & Head of Product

“Primchat was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model primchat great for us.”

Nattasha

CRM Manager

““Our team was able to teach themselves primchat in a day. It's like using a shared email inbox —

just way more robust and better looking.”Primchat was the modern customer service software solution that was exactly what we were looking.

Kewin

Designer

“Modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model primchat great for us.”

Preview
Next
Resources

Supercharge your workflow with

Provide multi-channel customer support 24/7

Stay in touch with customers anytime, wherever you are, on web and mobile. Assist them via chat, email, and offer a 24/7 customer self-service knowledge base.

get started

Free training and demos from the Primachat team

If your team is already using Help Scout and you need to get speed, we’ll walk you through everything you need to know. show you how to create your first Beacon, improving

New to Help Scout? Get a full tour of the app and get all questions answered with one of our resident customer champions.

get started

Live chat, about support, marketing, product, and more

Maximize approval, support, and ROI. We combine user-centered design with research and strategy to bring x-factor. Our experienced program managers & solution owners take responsibility for getting projects to the finish.

get started
Pricing

Build stronger with PrimeChat

Standard

$20

per user per month

Intuitive, world-class support tools for growing teams

Get Started With...
  • Live
  • Team inboxes
  • Ticketing workflows
  • Service rules
  • Workload management
  • permissions
  • Outcome reporting
get started

Plus

$35

per user per month

Advanced collaboration and organization for rapid growth

All Standard features and...
  • Outbound email and
  • messaging
  • & notifications
  • Custom bots
  • Mobile Carousels
  • Banner messages
  • campaigns
  • A/B testing & control groups
  • Message versioning
get started

Company

$60

per user per month

Intuitive, world-class support tools for growing teams

All Plus features and...
  • Conversational chatbots
  • Live chat for sales
  • Smart lead qualification
  • Service Level Agreement rules
  • management
  • Role-based permissions
  • Outcome reporting
  • Multiple team inboxes
  • Automatic
  • Conversation routing rules
  • Account-based assignments
  • Revenue and performance
get started
Permission

User Role &

Increase engagement and make buying easy with our stylish live chat widget. Provide personalized real-time support customers and visited pages.

Edit Messenger intro and localization.
Edit teammate permissions
Can access people, companies, and account lists
Solutions

Give your customer experience a

Support
Engage
Conver

Build stronger with PrimeChat

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